--- title: Cómo pasar a un cliente a la lista negra/no deseada description: 1. Ingresar en el cliente en cuestión ​ 2. Seleccionar en "Marcar como no deseado" ​ 3. Indicar el motivo ​ 4. Guardar Cambios ​ ​ En caso de querer revertir la situación del cliente, y sacarlo de la --- [Ir directamente al contenido](https://help.rentlysoft.com/cómo-pasar-a-un-cliente-a-la-lista-negra/no-deseada#main-content) - [Español](https://help.rentlysoft.com/c%C3%B3mo-pasar-a-un-cliente-a-la-lista-negra/no-deseada) - [Português - Brasil](https://help.rentlysoft.com/pt-br/cómo-pasar-a-un-cliente-a-la-lista-negra/no-deseada) Español Traducciones de Mostrar submenú de ![Rently logo png](https://help.rentlysoft.com/hs-fs/hubfs/Rently%20logo%20png.png?width=150&height=85&name=Rently%20logo%20png.png) Abrir navegación principal Cerrar navegación principal - - [Español](https://help.rentlysoft.com/c%C3%B3mo-pasar-a-un-cliente-a-la-lista-negra/no-deseada) - [Português - Brasil](https://help.rentlysoft.com/pt-br/cómo-pasar-a-un-cliente-a-la-lista-negra/no-deseada) Español Traducciones de Mostrar submenú de - Ir a rentlysoft.com Ir a rentlysoft.com Todas las soluciones a un click! - No hay sugerencias porque el campo de búsqueda está vacío. 1. [Rently Centro de Ayuda](https://help.rentlysoft.com/?hsLang=es) 2. [RentlySoft](https://help.rentlysoft.com/rentlysoft?hsLang=es) 3. [CLIENTES](https://help.rentlysoft.com/rentlysoft?hsLang=es#clientes) # Cómo pasar a un cliente a la lista negra/no deseada 1\. Ingresar en el cliente en cuestión ​ 2\. Seleccionar en "Marcar como no deseado" ​ [![](https://downloads.intercomcdn.com/i/o/730779059/a670e3989fdfd9bab2ab5a3c/image.png?expires=1743897600&signature=2347b992ea75f3ef150014b69d55acad2dc2a78cebd52452f3394fe673afcd68&req=cyMnEc53nYRWFb4V1XW4gTA7UFRnfbAOu4xdu5GqXmUNcMDTDbLTGUmergse%0A1LNYFajQSjCwQYmqwA96jz8z%2FQ%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/730779059/a670e3989fdfd9bab2ab5a3c/image.png?expires=1743897600&signature=2347b992ea75f3ef150014b69d55acad2dc2a78cebd52452f3394fe673afcd68&req=cyMnEc53nYRWFb4V1XW4gTA7UFRnfbAOu4xdu5GqXmUNcMDTDbLTGUmergse%0A1LNYFajQSjCwQYmqwA96jz8z%2FQ%3D%3D%0A) 3\. Indicar el motivo ​ [![](https://downloads.intercomcdn.com/i/o/730779686/4668cde1adbf442fe494cca4/image.png?expires=1743897600&signature=3127c42400351672770cfb06c7618c45e44f13fe21c58ee7a988204cdb5c1bd1&req=cyMnEc53m4lZFb4V1XW4gRX8NMITDRKv2kModnTmCvfFhpwVJt4GSF7fb7u8%0A%2BOF9Xwa8VhWi2yz9vpuMriE6Gg%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/730779686/4668cde1adbf442fe494cca4/image.png?expires=1743897600&signature=3127c42400351672770cfb06c7618c45e44f13fe21c58ee7a988204cdb5c1bd1&req=cyMnEc53m4lZFb4V1XW4gRX8NMITDRKv2kModnTmCvfFhpwVJt4GSF7fb7u8%0A%2BOF9Xwa8VhWi2yz9vpuMriE6Gg%3D%3D%0A) 4\. Guardar Cambios ​ ​ [![](https://downloads.intercomcdn.com/i/o/730780056/7c7fadf05e480f337a5a7166/image.png?expires=1743897600&signature=adfb89dd6ff9e67d7c216a40feaeb5bf3149fd887eb004d84cabaeb5a7103261&req=cyMnEcF%2BnYRZFb4V1XW4gYMkJUt7Ek0d%2FGloUEJkzcQXt3PvLNm%2FvAwsLM1d%0AK3XEwdL%2B%2Bc9fAUlzwF%2FizUP9hg%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/730780056/7c7fadf05e480f337a5a7166/image.png?expires=1743897600&signature=adfb89dd6ff9e67d7c216a40feaeb5bf3149fd887eb004d84cabaeb5a7103261&req=cyMnEcF%2BnYRZFb4V1XW4gYMkJUt7Ek0d%2FGloUEJkzcQXt3PvLNm%2FvAwsLM1d%0AK3XEwdL%2B%2Bc9fAUlzwF%2FizUP9hg%3D%3D%0A) En caso de querer revertir la situación del cliente, y sacarlo de la lista "negra" o no deseado, simplemente deberá ingresar en el cliente, y pinchar en editar. Sin hacer ningún cambio, pinchar en "Guardar" y el cliente pasará a ser un cliente normal. ​ [![](https://downloads.intercomcdn.com/i/o/730780341/234c72477b3a41cf915dfe36/image.png?expires=1743897600&signature=21a81ca63b1897f7d545d10c63697372fe68163d51092f654aeef8d5b5879c03&req=cyMnEcF%2BnoVeFb4V1XW4gVsp%2FdpqaB9ZweFI617YIJi01cJvn6eUSJhrkFwW%0A2vsMKGQVjooOBZQRPdEFp0RXOA%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/730780341/234c72477b3a41cf915dfe36/image.png?expires=1743897600&signature=21a81ca63b1897f7d545d10c63697372fe68163d51092f654aeef8d5b5879c03&req=cyMnEcF%2BnoVeFb4V1XW4gVsp%2FdpqaB9ZweFI617YIJi01cJvn6eUSJhrkFwW%0A2vsMKGQVjooOBZQRPdEFp0RXOA%3D%3D%0A) - [RentlySoft](https://help.rentlysoft.com/rentlysoft?hsLang=es#main-content) - [CONFIGURACIÓN DEL SISTEMA](https://help.rentlysoft.com/rentlysoft?hsLang=es#configuraci%C3%B3n-del-sistema) - [USUARIOS](https://help.rentlysoft.com/rentlysoft?hsLang=es#usuarios) - [ROLES](https://help.rentlysoft.com/rentlysoft?hsLang=es#roles) - [CONFIGURACIÓN GENERAL](https://help.rentlysoft.com/rentlysoft?hsLang=es#configuraci%C3%B3n-general) - [SUCURSALES](https://help.rentlysoft.com/rentlysoft?hsLang=es#sucursales) - [AUTOS](https://help.rentlysoft.com/rentlysoft?hsLang=es#autos) - [RESERVAS](https://help.rentlysoft.com/rentlysoft?hsLang=es#reservas) - [CAJA](https://help.rentlysoft.com/rentlysoft?hsLang=es#caja) - [Adicionales](https://help.rentlysoft.com/rentlysoft?hsLang=es#adicionales) - [TARIFARIOS](https://help.rentlysoft.com/rentlysoft?hsLang=es#tarifarios) - [TEMPLATES](https://help.rentlysoft.com/rentlysoft?hsLang=es#templates) - [CLIENTES](https://help.rentlysoft.com/rentlysoft?hsLang=es#clientes) - [SERVICIOS](https://help.rentlysoft.com/rentlysoft?hsLang=es#servicios) - [REPORTES](https://help.rentlysoft.com/rentlysoft?hsLang=es#reportes) - [IMPUESTOS](https://help.rentlysoft.com/rentlysoft?hsLang=es#impuestos) - [INFRACCIONES](https://help.rentlysoft.com/rentlysoft?hsLang=es#infracciones) - [USO DEL SISTEMA](https://help.rentlysoft.com/rentlysoft?hsLang=es#uso-del-sistema) - [PAGOS](https://help.rentlysoft.com/rentlysoft?hsLang=es#pagos) - [SOBREVENTA](https://help.rentlysoft.com/rentlysoft?hsLang=es#sobreventa) - [NOTIFICACIONES AUTOMÁTICAS](https://help.rentlysoft.com/rentlysoft?hsLang=es#notificaciones-autom%C3%A1ticas) - [SINIESTROS](https://help.rentlysoft.com/rentlysoft?hsLang=es#siniestros) - [SEGURIDAD](https://help.rentlysoft.com/rentlysoft?hsLang=es#seguridad) - [AXLE](https://help.rentlysoft.com/rentlysoft?hsLang=es#axle) - [Liquidación de agencias](https://help.rentlysoft.com/rentlysoft?hsLang=es#liquidaci%C3%B3n-de-agencias) - [BuilderDuck](https://help.rentlysoft.com/builderduck?hsLang=es#main-content) - [Primeros pasos](https://help.rentlysoft.com/builderduck?hsLang=es#primeros-pasos) - [Configura tu kit de marca](https://help.rentlysoft.com/builderduck?hsLang=es#configura-tu-kit-de-marca) - [Edita las páginas de tu sitio web](https://help.rentlysoft.com/builderduck?hsLang=es#edita-las-p%C3%A1ginas-de-tu-sitio-web) - [SEO](https://help.rentlysoft.com/builderduck?hsLang=es#seo) - [Configuración de la Página de Reservas y de la Página de Pagos](https://help.rentlysoft.com/builderduck?hsLang=es#configuraci%C3%B3n-de-la-p%C3%A1gina-de-reservas-y-de-la-p%C3%A1gina-de-pagos) - [Blog](https://help.rentlysoft.com/builderduck?hsLang=es#blog) - [Configuraciones avanzadas](https://help.rentlysoft.com/builderduck?hsLang=es#configuraciones-avanzadas) - [Gestor de archivos](https://help.rentlysoft.com/builderduck?hsLang=es#gestor-de-archivos) - [App In & Out](https://help.rentlysoft.com/app-in-out?hsLang=es#main-content) - [Configuración](https://help.rentlysoft.com/app-in-out?hsLang=es#configuraci%C3%B3n) - [Integraciones - Brokers](https://help.rentlysoft.com/integraciones-brokers?hsLang=es) - [Página Web](https://help.rentlysoft.com/p%C3%A1gina-web?hsLang=es#main-content) - [SISTEMAS DE PAGO](https://help.rentlysoft.com/p%C3%A1gina-web?hsLang=es#sistemas-de-pago) - [Promociones](https://help.rentlysoft.com/p%C3%A1gina-web?hsLang=es#promociones) - [Newsletters](https://help.rentlysoft.com/newsletters?hsLang=es) - [ERP - Facturación](https://help.rentlysoft.com/erp-facturaci%C3%B3n?hsLang=es) - [Payment Gateways](https://help.rentlysoft.com/payment-gateways?hsLang=es) [![Rently](https://help.rentlysoft.com/hubfs/rently%20logo.svg "Rently")](http://www.rentlysoft.com) Centro de ayuda rentlysoft.com Copyright © 2026, Rently Software LLC