---
title: Assign a Responsible User to an Incident
description: From your rental system, you can assign a responsible user to track an incident.
---

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1. [Rently Help Desk](https://help.rentlysoft.com/en?hsLang=en)
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3. [INCIDENT MANAGEMENT](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#incident-management)

# Assign a Responsible User to an Incident

## From your rental system, you can assign a responsible user to track an incident.

After completing and [saving the incident form](https://help.rentlysoft.com/en/es/complete-the-details-of-an-incident?hsLang=en), you can access the tracking page to assign a responsible user.  
To access a previously registered incident, go to **Incidents** in the sidebar and select **All Incidents**. In the grid, you will find all saved incidents. Click on the incident number to open and view its details

![](https://help.rentlysoft.com/hs-fs/hubfs/siniestros(53)-png-3.png?width=1270&height=720&name=siniestros(53)-png-3.png)

From there, click on the **Responsible User** link (highlighted in blue).

![](https://help.rentlysoft.com/hs-fs/hubfs/siniestros(62)-png.png?width=1270&height=720&name=siniestros(62)-png.png)

Select the user from the list and press the **Add** button.

![](https://help.rentlysoft.com/hs-fs/hubfs/siniestros(63)-png.png?width=1270&height=720&name=siniestros(63)-png.png)

The assigned user will receive an automatic email notification.

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