Assign a Responsible User to an Incident

From your rental system, you can assign a responsible user to track an incident.

After completing and saving the incident form, you can access the tracking page to assign a responsible user.
To access a previously registered incident, go to Incidents in the sidebar and select All Incidents. In the grid, you will find all saved incidents. Click on the incident number to open and view its details

From there, click on the Responsible User link (highlighted in blue).

Select the user from the list and press the Add button.

The assigned user will receive an automatic email notification.