- Rently Help Desk
- RentlySoft
- PAYMENTS
If unable to add payments, check permissions | Rently Help Center
The article "How to assign permissions to roles" might be useful
https://app.intercom.com/a/apps/fytz9fc1/articles/articles/5188347/show
If you are not able to add a payment it may be due to the permissions you have.
If you do not have the permission "Can view cash accounts" you won't be able to add a payment.
So, go to ROLES > CASH REGISTER and tick on the box that allows the permission "Can view cash accounts" and select either Global or Branch Office.
![](https://help.rentlysoft.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio3355925655f4a6172faf3c1433f7d4e66Screen%2BShot%2B2021-05-11%2Bat%2B11.20.53.png)
In case you do not have permission to proceed with this transaction, inform your administrator so he can enable you the "Can view cash accounts" permission.