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Why is the e-mail template not working in a booking with a new category? | Rently Centro de Ayuda
Why is the e-mail template not working in a booking with a new category?Why is the e-mail template not working in a booking with a new category?
E-mail templates need a principal model in order to be able to show certain details inside said templates. For example, the picture of the vehicle, characteristics like amount of suitcases or doors and deposits/guarantees/franchises.
If the category doesn't have a principal model assigned, it can't generate the e-mail because there is information it won't be able to fill in.
In order to use the template normally, make sure you assign a principal model to the category.
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