How to cancel bookings at the webpage

Cancel bookings at webpage

If you have a booking that appears in the system as "Canceled" but it really isn't, it may be due to a client cancelling it in the web page.

For a client to cancel a booking at the web page they should:

1. Click on the "Cancel Booking" at the right superior corner of the web page

2. Complete with the Last Name and Booking Number

3. When the booking is confirmed to be cancelled, the booking will automatically appear as cancelled at the system.

How to cancel bookings at the webpage | Rently Help Center