--- title: How to use a balance in favor of a client | Rently Help Center description: Enter the booking Click on the 3 points at the "Price" sector ​ ​ Select "Use balance in favor of the client" ​ ​ You will be shown all the balances in favor of the client according to each booking, i --- [Skip to content](https://help.rentlysoft.com/en/how-to-use-a-balance-in-favor-of-a-client-rently-help-center#main-content) - [English](https://help.rentlysoft.com/en/how-to-use-a-balance-in-favor-of-a-client-rently-help-center) - [Español](https://help.rentlysoft.com/cómo-usar-el-saldo-a-favor-de-un-cliente-rently-centro-de-ayuda) - [Português - Brasil](https://help.rentlysoft.com/pt-br/cómo-usar-el-saldo-a-favor-de-un-cliente-rently-centro-de-ayuda) English Show submenu for translations ![rently .jpg\]](https://help.rentlysoft.com/hs-fs/hubfs/rently%20.jpg?height=40&name=rently%20.jpg) Open main navigation Close main navigation - - [English](https://help.rentlysoft.com/en/how-to-use-a-balance-in-favor-of-a-client-rently-help-center) - [Español](https://help.rentlysoft.com/cómo-usar-el-saldo-a-favor-de-un-cliente-rently-centro-de-ayuda) - [Português - Brasil](https://help.rentlysoft.com/pt-br/cómo-usar-el-saldo-a-favor-de-un-cliente-rently-centro-de-ayuda) English Show submenu for translations - Go to rentlysoft.com Go to rentlysoft.com All the solutions in one click! - There are no suggestions because the search field is empty. 1. [Rently Help Desk](https://help.rentlysoft.com/en?hsLang=en) 2. [RentlySoft](https://help.rentlysoft.com/en/rentlysoft?hsLang=en) 3. [CUSTOMERS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#customers) # How to use a balance in favor of a client | Rently Help Center 1. Enter the booking 2. Click on the 3 points at the "Price" sector ​ [![](https://downloads.intercomcdn.com/i/o/354296516/c4467ea5fceaf390f465b73f/Screen+Shot+2021-06-23+at+15.44.24.png?expires=1737054900&signature=d6acdbd741436134ed051ff58f1a3923f0f2d96c47ea10f988bee4bca5852902&req=dyUjFMB4mIBZFb4f3HP0gNXoX8c7h9BDWtNdsTX1zPxP4VF49Uh7uhkfv3b0%0AfCM%3D%0A)](https://downloads.intercomcdn.com/i/o/354296516/c4467ea5fceaf390f465b73f/Screen+Shot+2021-06-23+at+15.44.24.png?expires=1737054900&signature=d6acdbd741436134ed051ff58f1a3923f0f2d96c47ea10f988bee4bca5852902&req=dyUjFMB4mIBZFb4f3HP0gNXoX8c7h9BDWtNdsTX1zPxP4VF49Uh7uhkfv3b0%0AfCM%3D%0A) 3. Select "Use balance in favor of the client" ​ [![](https://downloads.intercomcdn.com/i/o/354296650/4c7b7fbf0fd343714fdbac0e/Screen+Shot+2021-06-23+at+15.44.52.png?expires=1737054900&signature=bb18774aa30e7363b882223c25672168641c2743c0714a5ff033803ab2b844ee&req=dyUjFMB4m4RfFb4f3HP0gM922VNzioPLE4Rwpg57U91wmQuiiq1Ddpm2clE%2F%0AznI%3D%0A)](https://downloads.intercomcdn.com/i/o/354296650/4c7b7fbf0fd343714fdbac0e/Screen+Shot+2021-06-23+at+15.44.52.png?expires=1737054900&signature=bb18774aa30e7363b882223c25672168641c2743c0714a5ff033803ab2b844ee&req=dyUjFMB4m4RfFb4f3HP0gM922VNzioPLE4Rwpg57U91wmQuiiq1Ddpm2clE%2F%0AznI%3D%0A) 4. You will be shown all the balances in favor of the client according to each booking, in case they do have. 5. Select the balance in favor of the booking you need to use and click on add ​ [![](https://downloads.intercomcdn.com/i/o/354296806/bddb000f6ad21edeca478e0f/Screen+Shot+2021-06-23+at+15.45.17.png?expires=1737054900&signature=1501303501e13ce91d8e6a0dcfdbaebc6c25b0196158434370c484e8a07514f9&req=dyUjFMB4lYFZFb4f3HP0gEO6x0grOg7pjTi7fiQcv%2Fzd5amV9vT6OBukfWGl%0AOIY%3D%0A)](https://downloads.intercomcdn.com/i/o/354296806/bddb000f6ad21edeca478e0f/Screen+Shot+2021-06-23+at+15.45.17.png?expires=1737054900&signature=1501303501e13ce91d8e6a0dcfdbaebc6c25b0196158434370c484e8a07514f9&req=dyUjFMB4lYFZFb4f3HP0gEO6x0grOg7pjTi7fiQcv%2Fzd5amV9vT6OBukfWGl%0AOIY%3D%0A) 6. You will be able to see the details at the "Price" sector [![](https://downloads.intercomcdn.com/i/o/354298150/e2f6228bdb10f7b45ff727f5/Screen+Shot+2021-06-23+at+16.40.57.png?expires=1737054900&signature=e6c296929608e522da3e00b5ee943b51b8468996a37161d26e16f3cfa3f0460f&req=dyUjFMB2nIRfFb4f3HP0gIBgA7x6qJDg2Oju44bvso%2By6DGWU9Ja8W1acE33%0AHtk%3D%0A)](https://downloads.intercomcdn.com/i/o/354298150/e2f6228bdb10f7b45ff727f5/Screen+Shot+2021-06-23+at+16.40.57.png?expires=1737054900&signature=e6c296929608e522da3e00b5ee943b51b8468996a37161d26e16f3cfa3f0460f&req=dyUjFMB2nIRfFb4f3HP0gIBgA7x6qJDg2Oju44bvso%2By6DGWU9Ja8W1acE33%0AHtk%3D%0A) ​In case you do not have permission to proceed with this transaction, inform your administrator so he can enable you the "**Can use customer balance" permission.** - [RentlySoft](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#main-content) - [SYSTEM CONFIGURATION](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#system-configuration) - [USERS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#users) - [ROLES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#roles) - [GENERAL CONFIGURATION](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#general-configuration) - [BRANCH OFFICES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#branch-offices) - [CARS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#cars) - [BOOKINGS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#bookings) - [CASH REGISTER](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#cash-register) - [ADDITIONALS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#additionals) - [RATES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#rates) - [TEMPLATES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#templates) - [CUSTOMERS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#customers) - [MAINTENANCE SERVICES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#maintenance-services) - [REPORTS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#reports) - [TAXES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#taxes) - [FINES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#fines) - [USE OF THE SOFTWARE](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#use-of-the-software) - [PAYMENTS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#payments) - [OVERSOLD](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#oversold) - [AUTOMATIC NOTIFICATIONS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#automatic-notifications) - [INCIDENT MANAGEMENT](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#incident-management) - [SECURITY](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#security) - [AXLE](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#axle) - [Agency Settlement](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#agency-settlement) - [BuilderDuck](https://help.rentlysoft.com/en/builderduck?hsLang=en#main-content) - [First steps](https://help.rentlysoft.com/en/builderduck?hsLang=en#first-steps) - [Set up your company branding](https://help.rentlysoft.com/en/builderduck?hsLang=en#set-up-your-company-branding) - [Customize your page](https://help.rentlysoft.com/en/builderduck?hsLang=en#customize-your-page) - [SEO](https://help.rentlysoft.com/en/builderduck?hsLang=en#seo) - [Booking and Checkout Pages Configuration](https://help.rentlysoft.com/en/builderduck?hsLang=en#booking-and-checkout-pages-configuration) - [Blog](https://help.rentlysoft.com/en/builderduck?hsLang=en#blog) - [Advanced settings](https://help.rentlysoft.com/en/builderduck?hsLang=en#advanced-settings) - [File Manager](https://help.rentlysoft.com/en/builderduck?hsLang=en#file-manager) - [App In & Out](https://help.rentlysoft.com/en/app-in-out?hsLang=en#main-content) - [Configuration](https://help.rentlysoft.com/en/app-in-out?hsLang=en#configuration) - [Integrations - Brokers](https://help.rentlysoft.com/en/integrations-brokers?hsLang=en) - [Web Site](https://help.rentlysoft.com/en/web-site?hsLang=en#main-content) - [PAYMENT SYSTEMS](https://help.rentlysoft.com/en/web-site?hsLang=en#payment-systems) - [promocion](https://help.rentlysoft.com/en/web-site?hsLang=en#promocion) - [Genius](https://help.rentlysoft.com/en/genius?hsLang=en) [![Rently](https://help.rentlysoft.com/hubfs/rently%20logo.svg "Rently")](http://www.rentlysoft.com) Help desk rentlysoft.com Copyright © 2026, Rently Software LLC