--- title: How to use a balance in favor of a client | Rently Help Center description: Enter the booking Click on the 3 points at the "Price" sector ​ ​ Select "Use balance in favor of the client" ​ ​ You will be shown all the balances in favor of the client according to each booking, i --- [Skip to content](https://help.rentlysoft.com/en/how-to-use-a-balance-in-favor-of-a-client-rently-help-center#main-content) - [English](https://help.rentlysoft.com/en/how-to-use-a-balance-in-favor-of-a-client-rently-help-center) - [Español](https://help.rentlysoft.com/cómo-usar-el-saldo-a-favor-de-un-cliente-rently-centro-de-ayuda) - [Português - Brasil](https://help.rentlysoft.com/pt-br/cómo-usar-el-saldo-a-favor-de-un-cliente-rently-centro-de-ayuda) English Show submenu for translations ![rently .jpg\]](https://help.rentlysoft.com/hs-fs/hubfs/rently%20.jpg?height=40&name=rently%20.jpg) Open main navigation Close main navigation - - [English](https://help.rentlysoft.com/en/how-to-use-a-balance-in-favor-of-a-client-rently-help-center) - [Español](https://help.rentlysoft.com/cómo-usar-el-saldo-a-favor-de-un-cliente-rently-centro-de-ayuda) - [Português - Brasil](https://help.rentlysoft.com/pt-br/cómo-usar-el-saldo-a-favor-de-un-cliente-rently-centro-de-ayuda) English Show submenu for translations - Go to rentlysoft.com Go to rentlysoft.com All the solutions in one click! - There are no suggestions because the search field is empty. 1. [Rently Help Desk](https://help.rentlysoft.com/en?hsLang=en) 2. [RentlySoft](https://help.rentlysoft.com/en/rentlysoft?hsLang=en) 3. [CUSTOMERS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#customers) # How to use a balance in favor of a client | Rently Help Center 1. Enter the booking 2. Click on the 3 points at the "Price" sector ​ [![](https://downloads.intercomcdn.com/i/o/354296516/c4467ea5fceaf390f465b73f/Screen+Shot+2021-06-23+at+15.44.24.png?expires=1737054900&signature=d6acdbd741436134ed051ff58f1a3923f0f2d96c47ea10f988bee4bca5852902&req=dyUjFMB4mIBZFb4f3HP0gNXoX8c7h9BDWtNdsTX1zPxP4VF49Uh7uhkfv3b0%0AfCM%3D%0A)](https://downloads.intercomcdn.com/i/o/354296516/c4467ea5fceaf390f465b73f/Screen+Shot+2021-06-23+at+15.44.24.png?expires=1737054900&signature=d6acdbd741436134ed051ff58f1a3923f0f2d96c47ea10f988bee4bca5852902&req=dyUjFMB4mIBZFb4f3HP0gNXoX8c7h9BDWtNdsTX1zPxP4VF49Uh7uhkfv3b0%0AfCM%3D%0A) ​ 3. Select "Use balance in favor of the client" ​ [![](https://downloads.intercomcdn.com/i/o/354296650/4c7b7fbf0fd343714fdbac0e/Screen+Shot+2021-06-23+at+15.44.52.png?expires=1737054900&signature=bb18774aa30e7363b882223c25672168641c2743c0714a5ff033803ab2b844ee&req=dyUjFMB4m4RfFb4f3HP0gM922VNzioPLE4Rwpg57U91wmQuiiq1Ddpm2clE%2F%0AznI%3D%0A)](https://downloads.intercomcdn.com/i/o/354296650/4c7b7fbf0fd343714fdbac0e/Screen+Shot+2021-06-23+at+15.44.52.png?expires=1737054900&signature=bb18774aa30e7363b882223c25672168641c2743c0714a5ff033803ab2b844ee&req=dyUjFMB4m4RfFb4f3HP0gM922VNzioPLE4Rwpg57U91wmQuiiq1Ddpm2clE%2F%0AznI%3D%0A) ​ 4. You will be shown all the balances in favor of the client according to each booking, in case they do have. ​ 5. Select the balance in favor of the booking you need to use and click on add ​ [![](https://downloads.intercomcdn.com/i/o/354296806/bddb000f6ad21edeca478e0f/Screen+Shot+2021-06-23+at+15.45.17.png?expires=1737054900&signature=1501303501e13ce91d8e6a0dcfdbaebc6c25b0196158434370c484e8a07514f9&req=dyUjFMB4lYFZFb4f3HP0gEO6x0grOg7pjTi7fiQcv%2Fzd5amV9vT6OBukfWGl%0AOIY%3D%0A)](https://downloads.intercomcdn.com/i/o/354296806/bddb000f6ad21edeca478e0f/Screen+Shot+2021-06-23+at+15.45.17.png?expires=1737054900&signature=1501303501e13ce91d8e6a0dcfdbaebc6c25b0196158434370c484e8a07514f9&req=dyUjFMB4lYFZFb4f3HP0gEO6x0grOg7pjTi7fiQcv%2Fzd5amV9vT6OBukfWGl%0AOIY%3D%0A) ​ 6. You will be able to see the details at the "Price" sector [![](https://downloads.intercomcdn.com/i/o/354298150/e2f6228bdb10f7b45ff727f5/Screen+Shot+2021-06-23+at+16.40.57.png?expires=1737054900&signature=e6c296929608e522da3e00b5ee943b51b8468996a37161d26e16f3cfa3f0460f&req=dyUjFMB2nIRfFb4f3HP0gIBgA7x6qJDg2Oju44bvso%2By6DGWU9Ja8W1acE33%0AHtk%3D%0A)](https://downloads.intercomcdn.com/i/o/354298150/e2f6228bdb10f7b45ff727f5/Screen+Shot+2021-06-23+at+16.40.57.png?expires=1737054900&signature=e6c296929608e522da3e00b5ee943b51b8468996a37161d26e16f3cfa3f0460f&req=dyUjFMB2nIRfFb4f3HP0gIBgA7x6qJDg2Oju44bvso%2By6DGWU9Ja8W1acE33%0AHtk%3D%0A) ​In case you do not have permission to proceed with this transaction, inform your administrator so he can enable you the "**Can use customer balance" permission.** - [RentlySoft](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#main-content) - [SYSTEM CONFIGURATION](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#system-configuration) - [USERS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#users) - [ROLES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#roles) - [GENERAL CONFIGURATION](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#general-configuration) - [BRANCH OFFICES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#branch-offices) - [CARS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#cars) - [BOOKINGS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#bookings) - [CASH REGISTER](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#cash-register) - [ADDITIONALS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#additionals) - [RATES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#rates) - [TEMPLATES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#templates) - [CUSTOMERS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#customers) - [MAINTENANCE SERVICES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#maintenance-services) - [REPORTS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#reports) - [TAXES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#taxes) - [FINES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#fines) - [USE OF THE SOFTWARE](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#use-of-the-software) - [PAYMENTS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#payments) - [OVERSOLD](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#oversold) - [AUTOMATIC NOTIFICATIONS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#automatic-notifications) - [INCIDENT MANAGEMENT](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#incident-management) - [SECURITY](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#security) - [AXLE](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#axle) - [Agency Settlement](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#agency-settlement) - [BuilderDuck](https://help.rentlysoft.com/en/builderduck?hsLang=en#main-content) - [First steps](https://help.rentlysoft.com/en/builderduck?hsLang=en#first-steps) - [Set up your company branding](https://help.rentlysoft.com/en/builderduck?hsLang=en#set-up-your-company-branding) - [Customize your page](https://help.rentlysoft.com/en/builderduck?hsLang=en#customize-your-page) - [SEO](https://help.rentlysoft.com/en/builderduck?hsLang=en#seo) - [Booking and Checkout Pages Configuration](https://help.rentlysoft.com/en/builderduck?hsLang=en#booking-and-checkout-pages-configuration) - [Blog](https://help.rentlysoft.com/en/builderduck?hsLang=en#blog) - [Advanced settings](https://help.rentlysoft.com/en/builderduck?hsLang=en#advanced-settings) - [File Manager](https://help.rentlysoft.com/en/builderduck?hsLang=en#file-manager) - [App In & Out](https://help.rentlysoft.com/en/app-in-out?hsLang=en#main-content) - [Configuration](https://help.rentlysoft.com/en/app-in-out?hsLang=en#configuration) - [Integrations - Brokers](https://help.rentlysoft.com/en/integrations-brokers?hsLang=en) - [Web Site](https://help.rentlysoft.com/en/web-site?hsLang=en#main-content) - [PAYMENT SYSTEMS](https://help.rentlysoft.com/en/web-site?hsLang=en#payment-systems) - [promocion](https://help.rentlysoft.com/en/web-site?hsLang=en#promocion) - [Genius](https://help.rentlysoft.com/en/genius?hsLang=en) [![Rently](https://help.rentlysoft.com/hubfs/rently%20logo.svg "Rently")](http://www.rentlysoft.com) Help desk rentlysoft.com Copyright © 2026, Rently Software LLC