If unable to add payments, check permissions | Rently Help Center

The article "How to assign permissions to roles" might be useful
​https://app.intercom.com/a/apps/fytz9fc1/articles/articles/5188347/show
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If you are not able to add a payment it may be due to the permissions you have.
If you do not have the permission "Can view cash accounts" you won't be able to add a payment.
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So, go to ROLES > CASH REGISTER and tick on the box that allows the permission "Can view cash accounts" and select either Global or Branch Office.
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In case you do not have permission to proceed with this transaction, inform your administrator so he can enable you the "Can view cash accounts" permission.