--- title: Create an Incident Form description: With BuilderDuck, you can add a form to your website so your customers can report incidents related to their reservation. The information is automatically synced with RMS. --- [Skip to content](https://help.rentlysoft.com/en/create-an-incident-form#main-content) - [English](https://help.rentlysoft.com/en/create-an-incident-form) - [Español](https://help.rentlysoft.com/crear-un-formulario-de-incidentes) - [Português - Brasil](https://help.rentlysoft.com/pt-br/crear-un-formulario-de-incidentes) English Show submenu for translations ![rently .jpg\]](https://help.rentlysoft.com/hs-fs/hubfs/rently%20.jpg?height=40&name=rently%20.jpg) Open main navigation Close main navigation - - [English](https://help.rentlysoft.com/en/create-an-incident-form) - [Español](https://help.rentlysoft.com/crear-un-formulario-de-incidentes) - [Português - Brasil](https://help.rentlysoft.com/pt-br/crear-un-formulario-de-incidentes) English Show submenu for translations - Go to rentlysoft.com Go to rentlysoft.com All the solutions in one click! - There are no suggestions because the search field is empty. 1. [Rently Help Desk](https://help.rentlysoft.com/en?hsLang=en) 2. [BuilderDuck](https://help.rentlysoft.com/en/builderduck?hsLang=en) 3. [Customize your page](https://help.rentlysoft.com/en/builderduck?hsLang=en#customize-your-page) # Create an Incident Form ## With BuilderDuck, you can add a form to your website so your customers can report incidents related to their reservation. The information is automatically synced with RMS. To add an incident report form to your website, go to **Pages** in the sidebar and select **Page List**. A section with all the pages on your site will open. Select the page where you want to add the incident form and click its name. ![](https://help.rentlysoft.com/hs-fs/hubfs/imagen-png-Oct-30-2025-04-13-35-8942-PM-webp.webp?width=1920&height=885&name=imagen-png-Oct-30-2025-04-13-35-8942-PM-webp.webp) Click **+** in the column where you want to place the form. A pop-up will open — search for the **Incident Form** component and select it. ![](https://help.rentlysoft.com/hs-fs/hubfs/imagen-png-Oct-30-2025-04-16-39-1356-PM-1-webp.webp?width=1920&height=955&name=imagen-png-Oct-30-2025-04-16-39-1356-PM-1-webp.webp) You’ll see the component appear on your page. Click the **edit icon** to add details. ![](https://help.rentlysoft.com/hs-fs/hubfs/imagen-png-Oct-30-2025-04-22-48-9685-PM-webp.webp?width=1920&height=900&name=imagen-png-Oct-30-2025-04-22-48-9685-PM-webp.webp) Open the **Layout** tab to add the class and ID. You can also change the title and translate it for all language versions available on your site. ![](https://help.rentlysoft.com/hs-fs/hubfs/imagen-png-Oct-30-2025-04-24-28-7425-PM-webp.webp?width=1926&height=900&name=imagen-png-Oct-30-2025-04-24-28-7425-PM-webp.webp) To customize the styles, open the **Styles** tab. There you can change the background color, text size, button design, and more. ![](https://help.rentlysoft.com/hs-fs/hubfs/imagen-png-Oct-30-2025-04-30-14-2299-PM-webp.webp?width=1920&height=900&name=imagen-png-Oct-30-2025-04-30-14-2299-PM-webp.webp) Remember, you can preview your changes by clicking the **Preview** button. When you’re done, close the component’s edit bar and click **Update**. The form will require that the reported incident be associated with a reservation and that the incident date matches the reservation date. The data will be automatically sent to your RMS. ***[How to view incidents in Rently?](https://help.rentlysoft.com/en/track-an-incident?hsLang=en)*** - [RentlySoft](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#main-content) - [SYSTEM CONFIGURATION](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#system-configuration) - [USERS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#users) - [ROLES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#roles) - [GENERAL CONFIGURATION](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#general-configuration) - [BRANCH OFFICES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#branch-offices) - [CARS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#cars) - [BOOKINGS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#bookings) - [CASH REGISTER](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#cash-register) - [ADDITIONALS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#additionals) - [RATES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#rates) - [TEMPLATES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#templates) - [CUSTOMERS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#customers) - [MAINTENANCE SERVICES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#maintenance-services) - [REPORTS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#reports) - [TAXES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#taxes) - [FINES](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#fines) - [USE OF THE SOFTWARE](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#use-of-the-software) - [PAYMENTS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#payments) - [OVERSOLD](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#oversold) - [AUTOMATIC NOTIFICATIONS](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#automatic-notifications) - [INCIDENT MANAGEMENT](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#incident-management) - [SECURITY](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#security) - [AXLE](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#axle) - [Agency Settlement](https://help.rentlysoft.com/en/rentlysoft?hsLang=en#agency-settlement) - [BuilderDuck](https://help.rentlysoft.com/en/builderduck?hsLang=en#main-content) - [First steps](https://help.rentlysoft.com/en/builderduck?hsLang=en#first-steps) - [Set up your company branding](https://help.rentlysoft.com/en/builderduck?hsLang=en#set-up-your-company-branding) - [Customize your page](https://help.rentlysoft.com/en/builderduck?hsLang=en#customize-your-page) - [SEO](https://help.rentlysoft.com/en/builderduck?hsLang=en#seo) - [Booking and Checkout Pages Configuration](https://help.rentlysoft.com/en/builderduck?hsLang=en#booking-and-checkout-pages-configuration) - [Blog](https://help.rentlysoft.com/en/builderduck?hsLang=en#blog) - [Advanced settings](https://help.rentlysoft.com/en/builderduck?hsLang=en#advanced-settings) - [File Manager](https://help.rentlysoft.com/en/builderduck?hsLang=en#file-manager) - [App In & Out](https://help.rentlysoft.com/en/app-in-out?hsLang=en#main-content) - [Configuration](https://help.rentlysoft.com/en/app-in-out?hsLang=en#configuration) - [Integrations - Brokers](https://help.rentlysoft.com/en/integrations-brokers?hsLang=en) - [Web Site](https://help.rentlysoft.com/en/web-site?hsLang=en#main-content) - [PAYMENT SYSTEMS](https://help.rentlysoft.com/en/web-site?hsLang=en#payment-systems) - [promocion](https://help.rentlysoft.com/en/web-site?hsLang=en#promocion) - [Genius](https://help.rentlysoft.com/en/genius?hsLang=en) [![Rently](https://help.rentlysoft.com/hubfs/rently%20logo.svg "Rently")](http://www.rentlysoft.com) Help desk rentlysoft.com Copyright © 2026, Rently Software LLC